How long we take to fulfill our orders:
- We’re currently taking 7-10 business days and (sometimes a little longer) , not including weekends or holidays, to fulfill most orders since most of our merchandise is handmade by us. They are then shipped out with regular or expedited shipping.
Options for shipping:
- Regular shipping: (1-3 business days) via USPS costs $8.99
- Expedited shipping: (1-2 business days) via USPS costs $39.99 **Available through phone orders only**
- International shipping: (7-10 business days) via DHL costs $39.99 **Please note that Dach Boutique is not responsible for any customs or duty fees your country may charge you**
We do NOT cancel orders! Time gets dedicated into handmaking each and every item and if a customer does not read our shipping information or take the time to research us before ordering then it is the customer’s fault, thank you.
Do all orders take 21 business days to make? :
- We take 21 business days to fulfill orders on items that are made by us. Items that are in store and ready to ship get shipped out immediately.
- If you are unsure about an item and want to know if it is in store and ready to ship, please do not hesitate to contact us at (347-879-6489) or DM us (@dachboutique).
How can I expedite my order? :
- To receive expedited shipping you must call us at (347-879-6489). The order will be placed through the phone and our team will provide you with the earliest date we can have your order finished and shipped out.
- Expedited shipping does not mean that your order will be finished and shipped out on the same date that this advanced shipment was purchased. Our team will notify you of the earliest shipment date and provide you with a delivery estimate.
- If you already placed an order with regular shipment but want to upgrade to expedited shipment, contact us at (347-879-6489.)
Can I expedite my order if it is an international order? :
Yes, however, the expedited delivery rate (1-2 business days) no longer applies. Your delivery rate will simply be decreased from 7-10 business days. Exact delivery estimates cannot be made due to the variety of delivery estimates from different countries worldwide.
***We do not ship to addresses that do not match the billing address on the card used for payment, please view our "Shipping to a Non-Billing Address" tab for more information.***